Backups & Disaster Recovery options

Citrus can provide a variety of solutions depending on your requirements and budget ranging from Standard to Premium, Continuity to Recovery. For more details visit feel free to read the details below and then give one of our specialists a call or request a call back and we can guide you to the best solution for your company’s needs.
 
Standard
  • Hourly local backup, daily recovery test. Offsite backup image storage.
  • This option will enable standard disaster recovery & continuity, should any server fail.
  • The servers can be virtually recovered on an onsite device configured by us.
  • This offers disaster recovery & continuity, should the host fail.
  • Your Business activity can continue even if the original servers are no longer available.
 
Premium
  • Hourly local backup, daily recovery test. Cloud Continuity & Offsite backup image storage.
  • This option will enable premium disaster recovery & continuity, should any server fail.
  • The servers can be virtually recovered on an onsite device configured by us.
  • This solution offers an RTO of LESS than 1 hour. This offers disaster recovery & continuity, should the host fail.
  • Full site protection – servers can be fully recovered in the Cloud for full access to services & data.
  • Your Business activity can continue even if both the original site & servers are no longer available.
 
Premium Cloud Continuity
  • Instant virtualization of your client’s systems & data in the cloud
  • File & folder recovery
  • Bandwidth: unlimited for transferring to the data centre
  • Access to Virtual Machines via Public IP addresses/VPN/VNC
  • Enterprise-grade fully customisable firewall & virtual networks

Instant Virtual Recovery
  • As the saying goes; ‘Time is Money’. Maintaining our clients’ business operation is at the heart of our service. Our platform provides the ability to spin-up virtual machines elsewhere quickly, in the event of an outage, hardware failure or disaster – either locally or in our UK-based cloud. Quickly switching operations elsewhere whilst the original service is restored is a sure-fire way of minimizing disruption and downtime, resulting in saving your clients from losing time and therefore money.
  • Instant Virtual Recovery helps maintain system availability instantly, instead of suffering the hours of wait for a server to be restored or replaced. The majority of our client’s users will be completely oblivious to a major service interruption, and once the recovery is finished, the workload can easily be returned to the original or replacement host.

Volume Recovery
  • Volume recovery solves major data loss problems in a fast and safe way. You select the data loss location and scan to continue the recovery process, the software will then find and target the files. You can then filter what you need and simply recover.
  • There are 4 different ways in which a full volume restore can be carried out:
  1. A Full Volume Restore with an update from incremental backup versions
  2. A regular Full Volume Restore
  3. Volume recovery from incremental backup versions
  4. Volume recovery with the fast replication function
  • From this the full volume restore with an update is the most effective technique to use.

Granular File Recovery
  • In short, you can use Granular Recovery Technology (GRT) to restore individual items from a backup set. GRT is the feature which enables you to isolate a needle in the haystack, be it an individual document or perhaps an email within Exchange.
 
As an example; you have a disgruntled employee who decides to delete his inbox before heading out the door. In the past, IT might have to restore a full backup of the Exchange server. After that, they would perform a time-consuming search for the employee’s emails. Compare that process to running a product like Granular Recovery for Exchange which quickly recovers individual mailboxes and email, without having to restore the full database.

Database Recovery
  • Our services onboard backup and recovery features can help to restore data up until the point-of-failure and reduce recovery time to a matter of minutes. This can be extremely important to businesses offering on demand services. Similarly, rolling snapshot enables prompt recovery in cases of data corruption or human error. This means that in the event of an accident your client’s data can be recovered from an earlier of time before it was damaged or lost.

Microsoft SQL Server databases contain a diverse range of data, from tables to logs and other components used to structure that data. Our backup and restore system is an ideal disaster recovery solution with live database backup that can be used to retrieve data promptly. Recovery is designed to enable the client to have their data up restored until the point-of-failure. This means that your client’s database/s can be recovered to the latest possible point.


Added extras to all the solutions

Encryption
  • When you use our service to secure a second copy of your valuable backups offsite, you can rest assured that not only will you get the ever so important uptime, but that we’ll also take the highest level of care in handling the data by ensuring that we have some of the highest-calibre security measures available.
  • StorageCraft ShadowProtect, the award-winning backup and disaster recovery solution, uses encryption technology to allow backup images to be encrypted at AES-256-bit bank-grade encryption. To keep all data safe, StorageCraft requires you to encrypt your data before it is sent to our UK-based cloud. Once encrypted and sent, backup images are stored in their encrypted state.

Verification & Testing
  • Let’s face it, backup verification & testing is an arduous task, but an important one. It is often a massive resource & cost burden to successfully ensure that all of the backup services have, not only successfully backed up overnight, but test them to make sure they have worked as they should. We take away this burden. Unlike other vendors & operators of BDR/BC services, we take on this management for you.

Monitoring & Support
  • Just like the Verification & Testing, we deliver our backup, disaster recovery & business continuity, as a completely managed. We will conduct the routine backup monitoring & checks and be on-hand to provide recovery & continuity support when an issue arises. No complicated forms, lengthy structured SLAs or rigorous requirements needed to qualify for our support.

Unlike the industry big players, we understand the urgent & dynamic demands of SME business continuity and disaster recovery. We therefore provide fast, seamless access to VMs spun up on our on-premises devices or within our UK-based cloud – configured for access on terms that best suits your needs.
 
If you require any further information, please feel free to contact any of us at any time.